1. Introduction
Welcome to VoiceOver Speech (hereinafter referred to as "the Platform" or "We"). We understand the importance of your privacy, so we have developed this Privacy Policy to explain how we collect, use, store, share, and protect your personal information. Please read this Privacy Policy carefully to fully understand how we handle your personal information.
2. Information We Collect
2.1 Account Information
When you log in via Google OAuth, we collect:
- Your Google account email address
- Your name (display name)
- Your profile picture URL
2.2 Audio Content
When you use the translation service, we collect:
- The original audio files you upload
- Metadata of audio files (filename, format, size, duration, etc.)
- Translated audio files generated
- Transcribed text content (original and translated)
2.3 Usage Data
To improve service quality, we collect:
- Status and results of translation tasks
- Number of credits used
- Language pairs used for translation (source and target languages)
- Service access time and frequency
3. Purpose of Information Use
We collect and use your personal information for the following purposes:
- Core ServicesProcess your audio translation requests and generate results
- Account ManagementCreate and manage your account, perform authentication
- Credit SystemManage your credit balance and record usage
- Service ImprovementAnalyze usage data to optimize translation quality and performance
- Technical SupportResolve issues you encounter during use
- SecurityDetect and prevent fraud, abuse, and illegal activities
4. Information Storage and Protection
4.1 Storage Methods
- Audio files: Stored in Azure Blob Storage cloud service
- User data: Stored in encrypted PostgreSQL database
- Retention period: Audio files are retained for 30 days after translation, then automatically deleted (unless you delete them manually)
4.2 Security Measures
We take the following security measures to protect your information:
- Use HTTPS/SSL encryption for all data transmission
- Enterprise-grade cloud storage with multiple backups for audio files
- Encrypted storage and access control for databases
- Regular security audits and vulnerability scans
- Strictly limit internal employee access to user data
5. Information Sharing and Disclosure
We may share your information only in the following circumstances:
We promise not to sell, rent, or otherwise provide your personal information to third parties.
- With your consent: When we have your explicit consent
- Service Providers: Share necessary information with third-party partners assisting us in providing services (e.g., Azure Cloud Services, Google OAuth), who are bound by strict confidentiality agreements
- Legal Requirements: As required by laws, regulations, legal proceedings, litigation, or mandatory requirements from government authorities
- Protection of Rights: To protect the legitimate rights and interests of the Platform, other users, or the public
6. Your Rights
Under applicable privacy laws, you have the following rights regarding your personal information:
Access
View your account information and history
Deletion
Delete tasks and audio files
Correction
Update your account information
Withdrawal
Stop using the service
Cancellation
Permanently delete all data
7. Cookies and Tracking Technologies
We use the following technologies to improve user experience:
- Essential Cookies: Used for authentication and session management (JWT Token)
- Functional Cookies: Remember your language preferences and other settings
- Analytics: We do not use third-party analytics tools to track your behavior
8. Children's Privacy
This Platform is not intended for children under 13. If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.
9. Cross-Border Data Transfer
Your data may be transferred to and stored on servers located outside your country/region (e.g., Azure cloud data centers). We will take necessary measures to ensure your data receives adequate protection during cross-border transfer.
10. Policy Updates
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the last updated date associated. If we make material changes, we will notify you via email or a website announcement.
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the last updated date associated. If we make material changes, we will notify you via email or a website announcement.
11. Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, or wish to exercise your rights, please feel free to contact us.
This Privacy Policy constitutes a legally binding agreement between you and the Platform. By using the Platform's services, you verify that you have read, understood, and agree to be bound by this Privacy Policy.